Terms & Conditions

Effective Date: October 18, 2025

Welcome to Help With Automation (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, services, and communication systems, including any SMS or email communications. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Overview

Help With Automation provides automation consulting, business systems optimization, and coaching services designed to help clients streamline operations and improve efficiency.

These Terms outline your responsibilities as a user or client, as well as how we communicate and handle data through our systems, including SMS messaging.

2. SMS Messaging Program

By providing your mobile number to Help With Automation, you consent to receive text messages (SMS) regarding appointments, updates, reminders, and promotional messages related to our services.

Program Name: Help With Automation SMS Alerts
Message Types: Appointment confirmations, service updates, reminders, and educational or promotional messages related to business automation.
Message Frequency: Varies based on your engagement, typically 1–4 messages per month.

Opt-Out Instructions

You may cancel the SMS service at any time by texting STOP to our shortcode or the number from which you received messages.
After texting STOP, you will receive a confirmation message and will no longer receive SMS messages from us.
If you wish to rejoin, simply opt in again through one of our forms or by texting START or re-enrolling as you did initially.

Help Instructions

If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at [email protected].

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for messages sent to or from us. For questions about your text or data plan, contact your wireless provider.

3. Privacy

Your privacy is important to us.
Please review our Privacy Policy for information on how we collect, use, and protect your data.

In compliance with carrier and legal requirements:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as customer service) is permitted.
All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

4. Service Terms

  • All services are billed monthly unless otherwise stated in a written agreement.

  • Cancellations must be requested in writing with at least 30 days’ notice.

  • Help With Automation reserves the right to modify or discontinue services with notice.

  • You agree to use our services for lawful purposes and not to transmit any harmful, illegal, or malicious content.

5. Intellectual Property

All website content, materials, and systems created by Help With Automation remain our property unless otherwise stated in writing. You may not copy, modify, distribute, or reuse our materials without written permission.

6. Limitation of Liability

Help With Automation is not liable for any indirect, incidental, or consequential damages arising from your use of our website, automations, or communications.
Our liability is limited to the amount you paid for the services directly related to the claim.

7. Compliance with Industry Standards

Help With Automation adheres to A2P 10DLC carrier regulations, CTIA guidelines, and all applicable privacy laws including GDPR and CCPA.
By subscribing to our SMS or email communications, you acknowledge your understanding of and compliance with these standards.

8. Updates to These Terms

We may modify or update these Terms periodically to reflect changes in technology, regulation, or business practices. Updated versions will include a new effective date and be posted on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Help With Automation
Email: [email protected]
Website: www.helpwithautomation.com
Address: 1016 Lakeview Dr, Lynchburg, VA, USA

THANK YOU!

Thank You For Choosing Us. Your Trust In Our Services Means The World To Us.

Frequently Asked Questions

What will you do each week?

Each week I ship something tangible: new automations, fixes, or improvements. Typical work includes lead routing, calendar/scheduling flows, invoice reminders, file/org clean-ups, and dashboards. You’ll get a short weekly report in your Notion portal plus a Weekly Consultation Call to review progress, unblock questions, and plan next steps. Anything urgent gets handled as it comes up, with status noted in Slack and Notion.

How soon will I see results?

Most clients see quick wins in the first 1–2 weeks—things like automated reminders, cleaner handoffs, or faster scheduling. Weeks 2–4 usually bring deeper integrations (e.g., CRM → email/SMS follow-ups, data clean-ups, reporting). On every weekly call we review what shipped, what’s queued next, and the time saved or errors removed so you can feel the momentum.

How do I approve work and track progress?

Your Notion board is the source of truth. Anything waiting for review sits in Needs Approval with a short description, screenshots, and acceptance criteria. Approve it by dragging to Approved (or leave a comment for changes) and I’ll ship it live. You’ll also see due dates, priorities, and an activity log so there’s a clear trail of what changed and when.

How do I send you requests or ideas?

Send a quick message in our shared Slack channel (or email if you prefer). I convert it into a task in your Notion Client Portal with a clear title, due date, and priority. You’ll see it move through To Do → In Progress → Needs Approval → Approved, so you always know where things stand. If a request needs more context, I’ll ask for it once and document it so we don’t repeat questions.

Do I have to switch tools or learn new ones?

No. I start with the tools you already use and automate around them. When a new tool would clearly help, I’ll propose it, handle setup, and provide training + step-by-step notes in your Training & Resources section. The goal is less clicking for you—not more.

What happens if something breaks?

Automations are monitored and I get alerts when a step fails. I triage, fix, and document the root cause, then add safeguards (retries, validation, or better error handling). You’ll get a quick Slack update and the Notion task will show exactly what was fixed and any follow-ups. If it’s time-sensitive (e.g., lead intake), I prioritize getting it running again before polishing.